About Us
Furnalto (hereinafter referred to as “we”) is a service provider focused on the operation of an online store. We consistently uphold the principles of integrity in business and customer-first service, and are committed to providing consumers with high-quality, reliable products as well as convenient and efficient online shopping services. We strictly comply with applicable UK laws and regulations and the GDPR (General Data Protection Regulation), adhere firmly to compliance standards, and make every effort to safeguard consumers’ lawful rights and interests.
Our Service Philosophy
We always place consumer needs at the forefront and are committed to building a positive shopping experience through high-quality products, transparent transaction processes, and comprehensive after-sales services. We firmly believe that sustainable development can only be achieved by effectively protecting every consumer right. To this end, we continuously optimise the service functions of our online store and improve operational efficiency, striving to ensure that every consumer feels secure and convenient throughout the shopping process.
Our Business Scope
We provide consumers with a variety of carefully selected products through our online store. All products undergo strict quality inspections to ensure compliance with relevant quality standards. We conduct sales exclusively through our online store and do not operate any offline sales channels. Consumers may browse products, place orders, and complete payments at any time through our online store, enjoying a one-stop shopping service.
Our Compliance Commitment
We attach great importance to compliant operations and the protection of consumer rights. We strictly comply with the UK Consumer Rights Act 2015, the GDPR, and other applicable laws and regulations. Across all aspects including product quality, price disclosure, transaction processes, payment security, and personal data protection, we have established comprehensive management systems and safeguard measures to ensure that all business activities are lawful, compliant, and transparent. We undertake not to engage in any false advertising, unfair competition, or similar practices, and are committed to maintaining a fair market order.
Contact Us
If you have any questions or suggestions regarding our services or products, or if you require assistance, please contact us through the following channels:
- Contact Address: 9997 GA HIGHWAY 11 S, MONTICELLO, GA 31064-6621, US
- Customer Service Email: admin@furnixio.com
- Customer Service Phone: +1 (206) 595-5513
- Online Hours: Monday to Friday, 9:00–12:30 and 14:00–18:00 (Central European Time, CET)
We will respond to your enquiries promptly during working hours and provide you with professional and patient service support.